Takaful is derived from the Arabic root word kafala; which means to take care of one’s need and the word Takaful itself means guaranteeing each other or joint guarantee.

 

According to Islamic Financial Services Act 2013 (IFSA), takaful means an arrangement based on mutual assistance under which takaful participants agree to contribute to a common fund providing for mutual financial benefits payable to the takaful participants or their beneficiaries on the occurrence of pre-agreed events.

• You can check the status of the agent/bank representative via the Malaysian Takaful Association (MTA) website on Public Enquiry on Agent Status.

• Explain the importance of answering the questions in the proposal form fully and accurately.
• Provide information on making a nomination to ensure benefits payable are received by your nominee or beneficiaries in the event of death.
• Submit your application with completed documents for underwriting after you have signed the proposal form.
• Arrange for medical examination with one of our panel clinics, if required.

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This is the net of contribution after the deduction of the wakalah fee and will be allocated into the PIF. The tabarru’ amount is deducted monthly from your PIF and allocated into the PRF. The tabarru’ amount increases as you grow older.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.
 

1. Wakalah Fee

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This plan applies the tabarru’ concept, where all Certificate Holders agree to donate a specified portion from the PIF into the PRF for the purpose of mutual aid and assistance to all Certificate Holders in times of misfortune.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.
 

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This plan applies the tabarru’ concept, where all Certificate Holders agree to donate a specified portion from the PIF into the PRF for the purpose of mutual aid and assistance to all Certificate Holders in times of misfortune.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

1. Wakalah 

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This is the net of contribution after the deduction of the wakalah fee and will be allocated into the PIF. The tabarru’ amount is deducted monthly from your PIF and allocated into the PRF. The tabarru’ amount increases as you grow older.

3. Qardh

This is an interest-free finanic from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.
 

• Assist in the renewal process of the certificate.
• Provide continuous service e.g. certificate modifications, change of address and frequency of contributions.
• If the agent/bank representative has left the Company, we shall appoint a new agent/bank representative to service you.

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’

This plan applies the tabarru’ concept, where all certificate holders agree to donate a specified portion from the PIF into the PRF for the purpose of mutual aid and assistance to all certificate holders in times of misfortune.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’

This plan applies the tabarru’ concept, where all certificate holders agree to donate a specified portion from the PIF into the PRF for the purpose of mutual aid and assistance to all certificate holders in times of misfortune.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund(“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This is the net of contribution after the deduction of the wakalah fee and will be allocated into the PIF. The tabarru’ amount is deducted monthly from your PIF and allocated into the PRF. The tabarru’ amount increases as you grow older.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

4. Hajj

Visiting Baitullah Al Haram (the Holy Kaabah) in Mecca in the months of Hajj pilgrimage to perform the specific rites according to the terms and conditions.

5. Umrah

Visiting Baitullah Al Haram (the Holy Kaabah) in Mecca at any time to perform the specific rites according to the terms and conditions.

6. Badal Hajj

Performing Hajj (pilgrimage to Mecca) on behalf of those who is unable to perform Hajj due to certain barriers such as sickness, death, old before fulfilling the Hajj obligation.

7. Waqaf

A voluntary, permanent, irrevocable dedication of a person’s wealth or a portion of it for religious, educational or charitable cause.

We will compensate you 100% of the sum covered based on the plan that you choose.

Plan	Sum Covered (RM)
Plan 1	50,000
Plan 2	100,000
Plan 3	200,000
Plan 4*	500,000

*Not applicable for age at entry more than 45 years old

 

This is a pure protection term takaful plan that gives your family financial protection in case misfortune happen to you. It provides coverage against death or Total & Permanent Disability (“TPD”).

In the event that you are diagnosed with critical illness* when the certificate is in force, the sum covered is payable. The certificate will terminate upon successful claim payment.

*The covered critical illnesses are as follows:

1.	Alzheimer’s Disease	19.	HIV due to Blood Transfusion
2.	Bacterial Meningitis	20.	Loss of Independence Existence
3.	Benign Brain Tumor	21.	Loss of Speech
4.	Blindness/Total Loss of Sight	22.	Major Burns
5.	Brain Surgery	23.	Major Organ/Bone Marrow Transplant
6.	Cancer	24.	Major Head Trauma
7.	Chronic Aplastic Anemia	25.	Medullary Cystic Disease
8.	Coma	26.	Motor Neuron Disease
9.	Coronary Artery By-pass Surgery	27.	Multiple Sclerosis
10.	Deafness/Total Loss of Hearing	28.	Muscular Dystrophy
11.	Encephalitis	29.	Other Serious Coronary Artery Disease
12.	End Stage Kidney Failure	30.	Paralysis/Paraplegia
13.	End Stage Liver Disease	31.	Parkinson's Disease
14.	End Stage Lung Disease	32.	Primary Pulmonary Arterial Hypertension
15.	Full Blown Aids	33.	Stroke
16.	Fulminant Viral Hepatitis	34.	Surgery to Aorta
17.	Heart Attack	35.	Systemic Lupus Erythematous with Lupus Nephritis
18.	Heart Valve Surgery	36.	Terminal Illness

For full definitions of critical illnesses, please refer here

 

This is a pure protection critical illness takaful plan that gives you and your family financial protection in case misfortune happen to you. It provides coverage in the event that you are diagnosed with any one of 36 critical illnesses.

This is a pure protection medical and health takaful plan that caters for your medical needs. It pays your medical, hospitalisation and surgical expenses.

100% of Basic Sum Covered from the Participants’ Risk Fund (“PRF”) plus Participant’s Investment Fund (“PIF”) value will be payable in the event of death or TPD

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’

This plan applies the tabarru’ concept, where all certificate holders agree to donate a specified portion from the PIF into the PRF for the purpose of mutual aid and assistance to all certificate holders in times of misfortune.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

4. Hajj

Visiting Baitullah Al Haram (the Holy Kaabah) in Mecca in the months of Hajj pilgrimage to perform the specific rites according to the terms and conditions.

5. Umrah

Visiting Baitullah Al Haram (the Holy Kaabah) in Mecca at any time to perform the specific rites according to the terms and conditions.

6. Badal Hajj

Performing Hajj (pilgrimage to Mecca) on behalf of those who is unable to perform Hajj due to certain barriers such as sickness, death, old before fulfilling the Hajj obligation.

7. Waqaf

A voluntary, permanent, irrevocable dedication of a person’s wealth or a portion of it for religious, educational or charitable cause.

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This plan applies the tabarru’ concept, where all Certificate Holders agree to donate a specified portion from the PIF into the PRF for the purpose of mutual aid and assistance to all Certificate Holders in times of misfortune.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This plan applies the tabarru’ concept, where all Certificate Holders agree to donate a specified portion from the PIF into the PRF for the purpose of mutual aid and assistance to all Certificate Holders in times of misfortune.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing takaful plans.

2. Tabarru’

This is the net of contribution after the deduction of the wakalah fee and will be allocated into the PIF. The tabarru’ amount is deducted monthly from your PIF and allocated into the PRF. The tabarru’ amount increases as you grow older.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

In the event that you are diagnosed with critical illness* when the certificate is in force, the sum covered is payable. The certificate will terminate upon successful claim payment.

*The covered critical illnesses are as follows:

1.	Alzheimer’s Disease	19.	HIV due to Blood Transfusion
2.	Bacterial Meningitis	20.	Loss of Independence Existence
3.	Benign Brain Tumor	21.	Loss of Speech
4.	Blindness/Total Loss of Sight	22.	Major Burns
5.	Brain Surgery	23.	Major Organ/Bone Marrow Transplant
6.	Cancer	24.	Major Head Trauma
7.	Chronic Aplastic Anemia	25.	Medullary Cystic Disease
8.	Coma	26.	Motor Neuron Disease
9.	Coronary Artery By-pass Surgery	27.	Multiple Sclerosis
10.	Deafness/Total Loss of Hearing	28.	Muscular Dystrophy
11.	Encephalitis	29.	Other Serious Coronary Artery Disease
12.	End Stage Kidney Failure	30.	Paralysis/Paraplegia
13.	End Stage Liver Disease	31.	Parkinson's Disease
14.	End Stage Lung Disease	32.	Primary Pulmonary Arterial Hypertension
15.	Full Blown Aids	33.	Stroke
16.	Fulminant Viral Hepatitis	34.	Surgery to Aorta
17.	Heart Attack	35.	Systemic Lupus Erythematous with Lupus Nephritis
18.	Heart Valve Surgery	36.	Terminal Illness

For full definitions of critical illnesses, please refer here

 

1. Death certificate (original or certified true copy)
2. Death claims form
3. Doctor’s statement (if death is due to illness and certificate is less than 5 years old)
4. Certified true copy of the deceased’s identity card, if age was not admitted earlier
5. Certified true copy of the identity card of the nominee or assignee
6. Authorisation letter or letter of consent to be signed by the next-of-kin of the deceased
7. Certified true copy of the post-mortem or police report if cause of death was due to an accident
8. Accidental death benefit claim form (if there is accidental rider attached for death claim)

Visit any of the AmBank, AmBank Islamic or AmMetLife branches for payment.

• Health declaration form completed by the Certificate Holder.
• Payment of all overdue contributions.

Note: Reinstatement is only available for takaful certificates within one (1) year from lapsed date. Health declaration form is required for takaful certificate which has lapsed for more than three (3) months or as and when required during assessment of reinstatement application.

Complete the complaint form or provide the details of your complaint in written format, ensuring the information below is clearly stated: 
 

• Full name
• NRIC number
• Certificate number
• Contact details – mobile number, home number and/or office number
• Email address - personal and/or office
• Correspondence address - home and/or office
• Detail description of complaints
• Signature
• Attach the documents relevant to your complaint (original copy) together with the complaint letter.

You can send the complaint letter by email or fax to:

AmMetLife Takaful Berhad
Customer Resolution Unit
Level 22, Menara 1 Sentrum
No. 201, Jalan Tun Sambanthan,
50470 Kuala Lumpur. 

Contact Number: 1300-22-9777
Fax: 03-2272 3229
Email: customercare@ammetlifetakaful.com

Or,
Hand in at the nearest AmMetLife branch 

1. Death certificate (original or certified true copy)
2. Death claims form
3. Doctor’s statement (if death is due to illness and certificate is less than 5 years old)
4. Certified true copy of the deceased’s identity card, if age was not admitted earlier
5. Certified true copy of the identity card of the nominee or assignee
6. Authorisation letter or letter of consent to be signed by the next-of-kin of the deceased
7. Certified true copy of the post-mortem or police report if cause of death was due to an accident
8. Accidental death benefit claim form (if there is accidental rider attached for death claim)

Complete the complaint form or provide the details of your complaint in written format, ensuring the information below is clearly stated: 
 

• Full name
• NRIC number
• Certificate number
• Contact details – mobile number, home number and/or office number
• Email address - personal and/or office
• Correspondence address - home and/or office
• Detail description of complaints
• Signature
• Attach the documents relevant to your complaint (original copy) together with the complaint letter.

You can send the complaint letter by email or fax to:

AmMetLife Takaful Berhad
Customer Resolution Unit
Level 22, Menara 1 Sentrum
No. 201, Jalan Tun Sambanthan,
50470 Kuala Lumpur. 

Contact Number: 1300-22-9777
Fax: 03-2272 3229
Email: customercare@ammetlifetakaful.com

Or,
Hand in at the nearest AmMetLife branch 

Raikan Ramadan Bersama Anak-Anak Asnaf dari Komuniti Penduduk Keramat

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund(“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This is the net of contribution after the deduction of the wakalah fee and will be allocated into the PIF. The tabarru’ amount is deducted monthly from your PIF and allocated into the PRF. The tabarru’ amount increases as you grow older.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

4. Hajj

Visiting Baitullah Al Haram (the Holy Kaabah) in Mecca in the months of Hajj pilgrimage to perform the specific rites according to the terms and conditions.

5. Umrah

Visiting Baitullah Al Haram (the Holy Kaabah) in Mecca at any time to perform the specific rites according to the terms and conditions.

6. Badal Hajj

Performing Hajj (pilgrimage to Mecca) on behalf of those who is unable to perform Hajj due to certain barriers such as sickness, death, old before fulfilling the Hajj obligation.

7. Waqaf

A voluntary, permanent, irrevocable dedication of a person’s wealth or a portion of it for religious, educational or charitable cause.

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing takaful plans.

2. Tabarru’

This is the net of contribution after the deduction of the wakalah fee and will be allocated into the PIF. The tabarru’ amount is deducted monthly from your PIF and allocated into the PRF. The tabarru’ amount increases as you grow older.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

1. Wakalah

This plan applies the wakalah (agency) concept, where all Certificate Holders appoint AmMetLife Takaful as a wakeel (agent) to act on their behalf to invest and manage the Participant Investment Fund (“PIF”) and Participants Risk Fund (“PRF”). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This plan applies the tabarru’ concept, where all Certificate Holders agree to donate a specified portion from the PIF into the PRF for the purpose of mutual aid and assistance to all Certificate Holders in times of misfortune.

3. Qardh

This is an interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

The main difference is that, with a takaful based investment-linked plan, the allocated contribution for investment purposes is invested in Shariah-approved funds.  In addition, the plan enables you to benefit from the net surplus (if any) that is available in the PRF by crediting additional unit(s) into the PIF.

This plan is available to individual entry aged from 18 years old up to 65 age next birthday.

1. Wakalah Fee – A percentage of the contribution will be charged to cover for management expenses and direct commissions, as follows:

2. Tabarru’ - Monthly tabarru’ (donations) deducted from the PIF depending on your age, gender and sum covered.

3. Surrender fee of  RM100 or 10% of PIF value, whichever is lower, will be charged upon surrender of the certificate.

 

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Majlis Berbuka Puasa AMT Bersama Anak-Anak Asnaf dari Komuniti Penduduk Keramat

• We will send out a complaint acknowledgement letter within two (2) days upon receiving your complaint. 
• The letter will indicate the person in-charge assigned to manage your complaint and when you should expect a response.

1. Accident claim form
2. Certificate of medical attendance duly completed and signed by medical attendant at the Participant’s own expense
3. Original/certified medical certificate from hospital or clinic

• We will send out a complaint acknowledgement letter within two (2) days upon receiving your complaint. 
• The letter will indicate the person in-charge assigned to manage your complaint and when you should expect a response.

• Application form for copy of lost certificate/medical card completed by the Certificate Holder.

• Takaful certificate reprinting fee of RM30.00.

• Medical card reprinting fee of RM 10.00.

Pay your takaful contribution using your Current, Savings or Credit Card Account anytime/anywhere with no hidden costs via Internet and Mobile banking at 42 banks nationwide.

1. Accident claim form
2. Certificate of medical attendance duly completed and signed by medical attendant at the Participant’s own expense
3. Original/certified medical certificate from hospital or clinic

This plan is available to individual entry aged from 18 years old up to 65 age next birthday.

The main difference is that, with a takaful based investment-linked plan, the allocated contribution for investment purposes is invested in Shariah-approved funds.  In addition, the plan enables you to benefit from the net surplus (if any) that is available in the PRF by crediting additional unit(s) into the PIF.

The main difference is that, with a takaful based investment-linked plan, the allocated contribution for investment purposes is invested in Shariah-approved funds.  In addition, the plan enables you to benefit from the net surplus (if any) that is available in the PRF by crediting additional unit(s) into the PIF.

Like to travel? Have wonderful voyages and be covered twenty four (24) hours worldwide with our i-Am Care.

1. Wakalah Fee – A percentage of the contribution will be charged to cover for management expenses and direct commissions, as follows:

2. Tabarru’ - Monthly tabarru’ (donations) deducted from the PIF depending on your age, gender and sum covered.

3. Surrender fee of  RM100 or 10% of PIF value, whichever is lower, will be charged upon surrender of the certificate.

 

1. Wakalah Fee

A percentage of the contribution will be charged to cover for management expenses and direct commissions, as follows:

If the contribution term is less than 20 years, the above Wakalah Fee will be at lower rates.

2. Tabarru’

Monthly tabarru’ (donations) deducted from the PIF depending on your age, gender and sum covered.

3. Monthly Service Fee

Monthly Service Fee - A monthly service fee of RM6 will be deducted from your PIF.

4. Surrender fee of :

The surrender fee that will be charged upon surrender of the certificate is RM100 or 10% of PIF value, whichever is lower.

Additional 100% Basic Sum Covered will be payable from the PRF if death or TPD occurs while performing Hajj or Umrah.

There is only 1 plan available under i-Am Care, which is based on RM200 Room & Board.

The sum covered depending on the plan that you choose as per following schedule:

	Plan 1	Plan 2
Sum Covered	RM50,000	RM100,000

Notes:

1. The sum covered is payable from Participants Risk Fund
2. Any claims payable for critical illness will terminate your certificate

You can choose from 4 coverage plans available depending on your affordability and future financial needs of your family. You may use our Financial Calculator to estimate the protection amount that you need.

1. Participants Investment Fund

2. Participants Risk Fund

• Guide you/your nominee through the standard procedures on how to file a Takaful claim.

• Your Takaful certificate will be delivered to you (by hand or via post) within 15 days after certificate issuance.
• Go through the certificate terms and conditions with you to ensure that this is the right Takaful plan that you have participated in.

• Go through the AmMetLife Takaful Planner (Customer Fact Finding Form) with you to understand your financial needs and risk appetite.
• Recommend suitable Takaful plan(s) based on the facts furnished in the form.

AmMetLife Takaful Berhad (“AmMetLife Takaful”) is a strategic partnership between AMMB Holdings Berhad (“AmBank Group") and MetLife International Holdings, Inc. (“MetLife”). The strategic partnership combines the international expertise and financial strength of MetLife with the local strength and reach of AmBank Group.

AmMetLife Takaful offers a comprehensive range of takaful solutions distributed by its authorised takaful agents and AmBank branches nationwide. With our aim to provide excellent services, together with a deep and respectful knowledge of shariah principles and values, we aim to be a customer centric and modern takaful operator in Malaysia.

Protection/Coverage
The tabarru’ which is credited from the Participant Investment Fund (“PIF”) to the Participant Risk Fund (“PRF”) will be used to help Participants in the event of any misfortune.

Investment Profit
Payment of the contribution shall be allocated to the PIF after deducting the wakalah fee. The Operator will manage and invest the allocated contribution in shariah compliant securities. The profits from the investment performance will be retained in the PIF for the benefit of the participants.

Surplus
If at the end of the financial year there is net surplus in the PRF, it shall be distributed between the Participants and the Operator in the agreed ratio based on the type of Takaful plan, provided that the Participant has not incurred any claim and/or the Certificate Holder has not received any benefits payable under each type of cover under this certificate whilst it is in force.

 

 

• Explain the product features, benefits payable, exclusions, contributions and charges.
• Provide Product Disclosure Sheet to assist you in making informed decision and to facilitate product comparison.

Below are the list of products offered by us:
 

Individual – Basic Plan	Individual – Riders
WealthCare-i Style EduCare-i Pendidikan GoldenCare-i Style ProtectCare-i Shield  WealthSecure-i Invest GoldenSecure-i Style ProtectCare-i Guard ProtectCare-i Prime	Contribution Waiver Rider Critical Illness Payor Waiver Rider Payor Waiver Rider Medical Cover Rider Personal Accident Rider Hospital Benefit Rider  PrimeSaver Rider Participant CI Rider Contributor CI Rider Contributor Rider

 

Group Credit	Group Term
HomeSecure-i FinanceSecure Auto-Secure-i ProtectSecure-i 'Ismah	Group Secure-i Group HealthSecure-i

1. Wakalah Fee

The wakalah fee is the percentage of the contribution amount that is mainly used to cover commissions and management expenses, which incur in the management of the takaful funds. Please refer to the table below for the complete wakalah fee structure of ProtectCare-i Prime.
 

2. Tabarru’ (Donation)

This is the net of contribution after the deduction of the wakalah fee and will be allocated into the PIF. The tabarru’ amount is deducted monthly from your PIF and allocated into the PRF. The tabarru’ amount increases as you grow older.

3. Monthly Service Fee

A monthly service fee of RM5.00 plus 0% Goods and Services Tax (“GST”) will be deducted from the value of your PIF.
 

 

Age at death	% of Sum Covered Payable

In the event of death or TPD, we will pay the sum covered based on your chosen plan. For example, you participate in Plan 1 and if you die during the coverage period, we will only pay RM50,000 to your loved ones stated in the nomination form.

You can choose from 2 coverage plans available depending on your affordability and future financial needs of your family. You may use our Financial Calculator to estimate the protection amount that you need.

You may refer to the Schedule of Benefits for all the benefit payable under this plan.

We will pay RM3,000 from the PRF to your nominee for him/her to appoint wakeel to perform Badal Hajj, in the event of your death or TPD.

 

Your health is our priority. Whether you’re residing or traveling outside Malaysia for less than ninety (90) consecutive days, AmMetLife Takaful will cover the medical treatment cost.

AmMetLife Takaful allocates a portion of the contribution to purchase units in the investment-linked fund that you have chosen.  Any unallocated amount (wakalah fee) will be used to pay commissions to agents/financial advisers and other expenses of AmMetLife Takaful.

 

Your takaful certificate will continue to be in force as long as the value of invested units in the PIF is sufficient to be deducted for the basic plan tabarru’ and other charges.  In case it is not, the takaful certificate will lapse after 30 days of grace period.

AmMetLife Takaful allocates a portion of the contribution to purchase units in the investment-linked fund that you have chosen.  Any unallocated amount (wakalah fee) will be used to pay commissions to agents/financial advisers and other expenses of AmMetLife Takaful.

 

Your takaful certificate will continue to be in force as long as the value of invested units in the PIF is sufficient to be deducted for the basic plan tabarru’ and other charges.  In case it is not, the takaful certificate will lapse after 30 days of grace period.

You may choose coverage term either 20 years, 30 years or full term (up to age 80 years old).

1. Accident claim form
2. Certificate of medical attendance duly completed and signed by medical attendant at the Participant’s own expense
3. Original/certified true copy of the medical certificate or light duty certificate
4. Certified true copy of the police report for assault cases
5. Original receipts being payment of medical expenses for assault cases

Scan the displayed DuitNow QR code available at AmMetLife branches.

• Written and signed letter of cancellation by Certificate Holder
• Return of original certificate contract (mandatory).

Note: Written notice for Free Look Cancellation must be received by AmMetLife Takaful within fifteen (15) days upon receipt of the certificate document.

• We will review and investigate your complaint fully and make recommendation(s) to resolve the complaint. 
• Person in-charge will be keeping in touch with you for additional information or documentation required to expedite the process.

1. Accident claim form
2. Certificate of medical attendance duly completed and signed by medical attendant at the Participant’s own expense
3. Original/certified true copy of the medical certificate or light duty certificate
4. Certified true copy of the police report for assault cases
5. Original receipts being payment of medical expenses for assault cases

• We will review and investigate your complaint fully and make recommendation(s) to resolve the complaint. 
• Person in-charge will be keeping in touch with you for additional information or documentation required to expedite the process.

 

Age at death	% of Sum Covered Payable

You may choose coverage term either 20 years, 30 years or full term (up to age 80 years old).

AmMetLife Takaful allocates a portion of the contribution to purchase units in the investment-linked fund that you have chosen.  Any unallocated amount (wakalah fee) will be used to pay commissions to agents/financial advisers and other expenses of AmMetLife Takaful.

 

Your takaful certificate will continue to be in force as long as the value of invested units in the PIF is sufficient to be deducted for the basic plan tabarru’ and other charges.  In case it is not, the takaful certificate will lapse after 30 days of grace period.

You may choose to have coverage either up to 70, 80 or 100 years old, subject to minimum coverage term of 20 years.

Your contribution will depend on your entry age, gender and basic sum covered that you choose. Your contribution amount is level throughout the certificate term. However, we reserve the right to revise your contribution at any time by giving ninety (90) days written notice in advance.

Partial withdrawal from PIF is allowed from the 5th certificate year, subject to RM1,000 minimum withdrawal amount and RM2,000 minimum remaining PIF after such withdrawal.

Serahan Wakalah Zakat - RM10,000 kepada Mesra Home.



*Credit Song: Adira - Lara Lagi

• Once the management accepted the proposed recommendation, you will be informed letter confirming the resolution.
• You may expect our reply for complaints related to operational issues within fourteen (14) working days and thirty (30) working days for distribution related complaints. 

1. Total Permanent Disability ("TPD") claim form
2. Confidential medical certificate
3. Termination letter if service was terminated by employer
4. Original/Certified true copy of the medical certificate or light duty certificate (as to support TPD claim)

• Once the management accepted the proposed recommendation, you will be informed letter confirming the resolution.
• You may expect our reply for complaints related to operational issues within fourteen (14) working days and thirty (30) working days for distribution related complaints. 

• Alteration Form completed by the Certificate Holder
• Benefit Illustration

Make Credit Card (Visa or MasterCard) payment automatically by completing the Credit Card Debit Authorisation Form available at any of our AmMetLife branches nationwide

1. Total Permanent Disability ("TPD") claim form
2. Confidential medical certificate
3. Termination letter if service was terminated by employer
4. Original/Certified true copy of the medical certificate or light duty certificate (as to support TPD claim)

Your contribution will depend on your entry age, gender and basic sum covered that you choose. Your contribution amount is level throughout the certificate term. However, we reserve the right to revise your contribution at any time by giving ninety (90) days written notice in advance.

You may choose to have coverage either up to 70, 80 or 100 years old, subject to minimum coverage term of 20 years.

Individual who is aged 18 to 55 years old may participate in this plan. Age is defined as age next birthday.

• When the certificate matures, the total account value in the PIF will be payable to you for your children’s education.
• In the event of death or TPD of your child when the certificate is in force, the basic sum covered PLUS the total account value in the PIF is payable.
• In the event your child is diagnosed with one of the covered Critical Illness while the certificate is in force, the basic sum covered is payable. The certificate will remain in force until a claim is made for death or TPD, or until certificate maturity, whichever is earlier.
• In the event of your untimely death or TPD before age 65 and while the certificate is in force, AmMetLife Takaful will cover all your future contributions for this plan, until a death or TPD claim on your child is made, until certificate maturity, or until you are aged 65, whichever is earlier.

You may choose to have coverage either up to 70, 80 or 100 years old, subject to minimum coverage term of 20 years.

Why compromise? If there is a need for medical treatment outside of Malaysia, AmMetLife Takaful will cover the treatment, subject to the following:

1. All benefits will be payable if you are traveling abroad for a reason other than medical treatment and need to be confined to a hospital outside of Malaysia as a consequence of a medical emergency.
2. All benefits will be payable if you have to be transferred to a hospital outside of Malaysia due to the specialised nature of the treatment, aid, information, or decisions required can neither be rendered nor taken in Malaysia upon recommendation of a physician.
3. All benefits will be payable based on the official exchange rate ruling on the claims approval date.
4. All benefits will exclude the cost of transportation to the place of treatment.
5. All benefits will exclude overseas treatment of a sickness, disease, or injury, which is diagnosed in Malaysia and non-emergency or chronic conditions where treatment can reasonably be postponed until return to Malaysia.

Note: This list is non-exhaustive. Complete terms and conditions are stated in the Takaful Certificate.

Partial withdrawal from the PIF is allowed subject to:

1. Minimum amount for Partial Withdrawal is RM1,000; and
2. The minimum balance in PIF after withdrawal must be RM2,000.

Your nominee will receive RM3,000 as Funeral Benefit in one lump sum from the PRF.

Individual who is aged 18 to 50 years old may participate in the plan. Age is defined as age next birthday.

You will receive Critical Illness Benefit which you are entitled to receive the sum covered upon occurrence of critical illness.

Partial withdrawal from PIF is allowed from the 5th certificate year, subject to RM1,000 minimum withdrawal amount and RM2,000 minimum remaining PIF after such withdrawal.

 

• Takaful Benefits for INDIVIDUAL products which are subject to GST:

a)   Critical Illness
b)   Medical & Health
        -   Hospitalisation & Surgical
        -   Hospital Income
c)    Personal Accident
 

GST for the above Takaful Benefits will be charged based on the tabarru’ (donation) amount from your Participants Investment Fund (PIF).
 

• Takaful Benefits for GROUP TERM products which are subject to GST:

1. Death (Accidental Cause)
2. Total and Permanent Disability (Accidental Cause)
3. Partial Permanent Disability (Accidental Cause)
4. Temporary and Total Disability (Accidental Cause)
5. Temporary Partial Disability (Accidental Cause)
6. Critical Illness
7. Funeral Benefit
8. Repatriation Benefit
9. Medical & Health
     -   Hospitalisation&Surgical
     -   Dental
     -   Maternity
     -   Out-patient Clinical
10. Hospital Cash Allowance

 

GST for the above Takaful Benefits will be charged on the contribution amount.

• Fees which are subject to GST:

1. Surrender fee
2. Monthly service fee
3. Third party administration fee (for medical plan)
4. Reprinting of certificate/ medical card

• The monthly tabarru’ (donations) depend on your age, gender, health and occupation.
• The monthly service fee is RM5 per month.
• Surrender fee of RM100 will only be charged upon surrender of the certificate prior to the 4th certificate year.
• The fund management fee is based on the proportion of equities and fixed income of the unit funds. It is subject to the following range:
  • Minimum charge: 1.00% of NAV per annum
  • Maximum charge: 1.50% of NAV per annum

• A wakalah fee (unallocated amount) is charged to your contributions before the remaining amount is allocated into your PIF. This amount is used to pay our expenses and direct distribution cost, including the commission payable to agent.

Certificate Year             Wakalah Fee (% of contribution)
          1                                                40%
          2                                                40%
          3                                                40%
          4                                                20%
          5                                                20%
          6                                                20%
          7                                                  5%
          8                                                  5%
          9                                                  5%
         10                                                 5%
  11 & above                                        0%

Wakalah Fee for top-up contribution is 5%.

• Tabarru’ (Donations) – depends on your age, gender, health and occupation. The tabarru’ will be deducted monthly by cancelling the appropriate number of units of investment in the PIF and it increases as you get older.
• Monthly Service Fee of RM12 per month will be deducted from the units in your PIF.
• The fund management fee is based on the proportion of equities and fixed income of the unit funds. It is subject to the following range:

             -  Minimum charge: 1.00% of NAV per annum
             -  Maximum charge: 1.50% of NAV per annum

• Surrender fee of RM100 or 10% of surrender value, whichever is lower, will be imposed upon full surrender of certificate.

• The monthly tabarru’ (donations) depend on your age, gender, health and occupation.
• The monthly service fee is RM5 per month.
• Surrender fee of RM100 will only be charged upon surrender of the certificate prior to the 4th certificate year.
• The fund management fee is based on the proportion of equities and fixed income of the unit funds. It is subject to the following range:
  • Minimum charge: 1.00% of NAV per annum
  • Maximum charge: 1.50% of NAV per annum

• A wakalah fee (unallocated amount) is charged to your contributions before the remaining amount is allocated into your PIF.  This amount is used to pay our expenses and direct distribution cost, including the commission payable to agent.

Certificate Year                    Wakalah Fee (% of contribution)
          1-3                                                 40%
          4-6                                                 20%
         7-10                                                  5%
    11 & above                                           0%

Wakalah Fee for top-up contribution is 5%.

• Tabarru’ (donations) depend on your age, gender, health and occupation.  The tabarru' will be deducted monthly by cancelling the appropriate number of units of investment in the PIF and it increases as you get older.
• Monthly Service Fee of RM5 per month will be deducted from the units in your PIF.
• The fund management fee is based on the proportion of equities and fixed income of the unit funds.  It is subject to the following range:
  • Minimum charge: 1.00% of NAV per annum
  • Maximum charge: 1.50% of NAV per annum
• Surrender fee of RM100 or 10% of the prevailing unit of PIF, whichever is lower.

Tabarru’ (Donation)

 

 

 

 

• Individual and group credit certificate - the applicable GST will be deducted from your PIF with effect from 1 April 2015. There is no change in your contribution amount paid to us at this point. If the need to revise your contribution amount arises in the future, we will give you prior notice as stipulated in your Takaful Certiticate.

For investment-linked Takaful plan, we encourage you to perform top-up(s) to your Takaful Certificate to ensure that your PIF is sustainable due to GST deduction.

• Group term certificate - the applicable GST will be collected together with your contribution

Pre-existing illness and conditions means any medical conditions, which have been diagnosed or have required medical treatment prior to the commencement date of this takaful coverage, regardless of whether treatment was actually received.

In the event that you are diagnosed with one of 36 covered critical illnesses, we will pay the sum covered based on your chosen plan. For example, you participate in Plan 1 and if you are diagnosed with heart attack (or any other covered critical illness) during the coverage period, we will pay RM50,000 to you. Upon successful claim payment, your certificate will be terminated.

You will be covered up to 55 years old. This plan is guaranteed yearly renewal so long you pay the annual contribution within grace period.

Pre-existing illness and conditions means any medical conditions, which have been diagnosed or have required medical treatment prior to the commencement date of this takaful coverage, regardless of whether treatment was actually received.

• A wakalah fee (unallocated amount) is charged to your contributions before the remaining amount is allocated into your PIF. This amount is used to pay our expenses and direct distribution cost, including the commission payable to agent.

 
          Certificate Year                                 Wakalah Fee (% of contribution)

                   1                                                                     40%
                   2                                                                     40%
                   3                                                                     40%
                   4                                                                     20%
                   5                                                                     20%
                   6                                                                     20%
                   7                                                                       5%
                   8                                                                       5%
                   9                                                                       5%
                  10                                                                      5%
           11 & above                                                             0%
 
          Wakalah Fee for top-up contribution is 5%.

• Tabarru’ (Donations) – depends on your age, gender, health and occupation. The tabarru’ will be deducted monthly by cancelling the appropriate number of units of investment in the PIF and it increases as you get older.
• Monthly Service Fee of RM12 per month will be deducted from the units in your PIF.
• The fund management fee is based on the proportion of equities and fixed income of the unit funds. It is subject to the following range:

           -  Minimum charge: 1.00% of NAV per annum
           -  Maximum charge: 1.50% of NAV per annum

• Surrender fee of RM100 or 10% of surrender value, whichever is lower, will be imposed upon full surrender of certificate.

 
Note: The imposed fees and charges may change from time to time with a three months’ notice.
 

The plan will provide coverage for one (1) year. After the certificate expired, you may re-apply for a new one.

The minimum annual contribution is RM1,800. However, it may vary depending on your contribution payment term, sum covered and our underwriting decision.

1. Wakalah Fee – A percentage of the contribution will be charged to cover for management expenses and direct commissions, as follows:

Contribution Term\ Certificate Year	1	2	3	4	5	6	7 and above
15	57.00%	57.30%	46.90%	41.05%	33.60%	19.10%	7.00%
16	60.00%	59.00%	47.75%	42.00%	34.00%	20.00%	7.00%
17	62.00%	60.80%	49.15%	43.05%	34.60%	20.10%	7.00%
18	65.00%	62.50%	50.00%	44.00%	35.00%	21.00%	7.00%
19	68.00%	64.50%	51.15%	45.15%	35.10%	21.10%	7.00%
20 years and onwards	70.00%	66.00%	52.00%	46.00%	36.00%	22.00%	7.00%

 

2. Tabarru’ - Monthly tabarru’ (donations) deducted from the PIF depending on your age, gender and sum covered. The tabarru’ amount increases as you grow older.
3. Monthly Service Fee - A monthly service fee of RM6 will be deducted from your PIF.
4. Surrender fee of : A surrender fee that will be charged upon surrender is RM100 or 10% of PIF value, whichever is lower.

1. Critical Illness claim form
2. Critical Illness Doctor’s Statement
3. Authorisation for release of medical report
4. Copy of Identification Card of participant
5. All medical test result

Make authorised payment via the following Banks:

 

No.	Bank Name
1	AmBank Berhad
2	Bank Simpanan Nasional (BSN)
3	Malayan Banking Berhad (Maybank)

• Alteration Form completed by the Certificate Holder
• Supporting documents (e.g. NRIC copy, Birth Certificate)

If you are not satisfied with the response or the decision of our company regarding your complaint, you may refer to Bank Negara Malaysia (“BNM”) for claims above RM 100,000 or Ombudsman for Financial Services (“OFS”) for claims up to RM100, 000.
 

Bank Negara Malaysia 
Pengarah

Jabatan LINK & Pejabat Wilayah 
P.O Box 10922 
50929 Kuala Lumpur 

Tel: 1-300-88-5465 
Fax: 03-2174 1515 
E-mail: bnmtelelink@bnm.gov.my 

Financial Markets Ombudsman Service 

Level 14, Main Block
Menara Takaful Malaysia
No. 4, Jalan Sultan Sulaiman
50000 Kuala Lumpur

Tel: +603 2272 2811
Website: www.fmos.org.my

1. Critical Illness claim form
2. Critical Illness Doctor’s Statement
3. Authorisation for release of medical report
4. Copy of Identification Card of participant
5. All medical test result

The minimum annual contribution is RM1,800. However, it may vary depending on your contribution payment term, sum covered and our underwriting decision.

If you are not satisfied with the response or the decision of our company regarding your complaint, you may refer to Bank Negara Malaysia (“BNM”) for claims above RM 100,000 or Ombudsman for Financial Services (“OFS”) for claims up to RM100, 000.
 

Bank Negara Malaysia 
Pengarah

Jabatan LINK & Pejabat Wilayah 
P.O Box 10922 
50929 Kuala Lumpur 

Tel: 1-300-88-5465 
Fax: 03-2174 1515 
E-mail: bnmtelelink@bnm.gov.my 

Financial Markets Ombudsman Service 

Level 14, Main Block
Menara Takaful Malaysia
No. 4, Jalan Sultan Sulaiman
50000 Kuala Lumpur

Tel: +603 2272 2811
Website: www.fmos.org.my

Rewang Bubur Lambuk dengan kerjasama Masjid Jamek Sultan Abdul Samad, Kuala Lumpur.




*Credit Song - Maher Zain - Nas Teshbehlena

Pre-existing illness and conditions means any medical conditions, which have been diagnosed or have required medical treatment prior to the commencement date of this takaful coverage, regardless of whether treatment was actually received.

1. Wakalah Fee – A percentage of the contribution will be charged to cover for management expenses and direct commissions, as follows:

Contribution Term\ Certificate Year	1	2	3	4	5	6	7 and above
15	57.00%	57.30%	46.90%	41.05%	33.60%	19.10%	7.00%
16	60.00%	59.00%	47.75%	42.00%	34.00%	20.00%	7.00%
17	62.00%	60.80%	49.15%	43.05%	34.60%	20.10%	7.00%
18	65.00%	62.50%	50.00%	44.00%	35.00%	21.00%	7.00%
19	68.00%	64.50%	51.15%	45.15%	35.10%	21.10%	7.00%
20 years and onwards	70.00%	66.00%	52.00%	46.00%	36.00%	22.00%	7.00%

 

2. Tabarru’ - Monthly tabarru’ (donations) deducted from the PIF depending on your age, gender and sum covered. The tabarru’ amount increases as you grow older.
3. Monthly Service Fee - A monthly service fee of RM6 will be deducted from your PIF.
4. Surrender fee of : A surrender fee that will be charged upon surrender is RM100 or 10% of PIF value, whichever is lower.

The minimum annual contribution is RM1,800. However, it may vary depending on your contribution payment term, sum covered and our underwriting decision.

i-Am Care offers RM500 deductible, you will need to pay for the first RM500 incurred per certificate year, while we will take care of the balance of the eligible expenses.
 

You may choose the contribution payment term according to your needs and preference from a choice of 5 years, 10 years, 20 years or up to your coverage term chosen (full pay).

Yes, there are three (3) years of waiting period will be imposed for non-Accidental death/TPD. During such event, we will refund the total Contribution paid. However, the coverage for accidental causes will start immediately from the Commencement Date. This conditions also applicable to funeral benefit.
If there is a break in takaful coverage due to lapsation or reinstatement, the waiting period shall not be affected and shall resume from the commencement date.

1. Hospitalisation and Surgical claim form
2. Hospitalisation Claim – Attending Physician’s Statement
3. Copy of Discharge Note or Summary or hospital bill showing admission and discharge date and diagnosis result for Hospital Benefit Claim (if Hospitalisation Claim – Attending Physician’s Statement is not completed)
4. Original itemized bills (invoice or statement) and original official receipts including deposit receipts
5. All medical test result including MRT or CT Scan, Dialysis
6. Police report (for accident only)

19 participating Banks

1. Hospitalisation and Surgical claim form
2. Hospitalisation Claim – Attending Physician’s Statement
3. Copy of Discharge Note or Summary or hospital bill showing admission and discharge date and diagnosis result for Hospital Benefit Claim (if Hospitalisation Claim – Attending Physician’s Statement is not completed)
4. Original itemized bills (invoice or statement) and original official receipts including deposit receipts
5. All medical test result including MRT or CT Scan, Dialysis
6. Police report (for accident only)

Yes, there are three (3) years of waiting period will be imposed for non-Accidental death/TPD. During such event, we will refund the total Contribution paid. However, the coverage for accidental causes will start immediately from the Commencement Date. This conditions also applicable to funeral benefit.
If there is a break in takaful coverage due to lapsation or reinstatement, the waiting period shall not be affected and shall resume from the commencement date.

You may choose the contribution payment term according to your needs and preference from a choice of 5 years, 10 years, 20 years or up to your coverage term chosen (full pay).

You may choose the contribution payment term according to your needs and preference from a choice of 5 years, 10 years, 20 years or up to your coverage term chosen (full pay).

Your annual contribution will depends on your attained age (next birthday), gender and occupation class. The annual contribution will increase according to your attained age (next birthday) at certificate anniversary. Please refer to Product Disclosure Sheet for the amount of contributions that you have to pay.

Individual who is aged 18 to 50 years old may participate in this plan. Age is defined as age next birthday.

 

• Wakalah Fee: The Wakalah Fee is a combination of fixed amount of RM10, plus 30% of contribution after deducting the fixed amount.

• Tabarru: The tabarru’ amount is the contribution amount less Wakalah Fee. The tabarru’ amount will be allocated into PRF.

Unfortunately you are not allowed to change the plan type. However, you can apply a new plan after your certificate is expired.

You will be covered up to 55 years old. This plan is guaranteed yearly renewal so long you pay the annual contribution within grace period.

You are required to pay the annual contribution throughout the certificate term.

• A wakalah fee (unallocated amount) is charged to your contributions before the remaining amount is allocated into your PIF. This amount is used to pay our expenses and direct distribution cost, including the commission payable to agent.

 

Certificate Year	Wakalah Fee For Takaful Contribution
	5 years Contribution Term	10 years Contribution Term	20 years Contribution Term / Full Pay
1	16%	30%	40%
2	16%	30%	40%
3	7%	13%	40%
4	7%	13%	20%
5	4%	7%	20%
6	-	7%	20%
7	-	0%	5%
8	-	0%	5%
9	-	0%	5%
10	-	0%	5%
11 & Above	-	-	0%

 

• Wakalah Fee for investment contribution and top-up contribution is 5%.
• Tabarru’ (Donations) – depends on your age, gender, health and occupation. The tabarru’ will be deducted monthly by cancelling the appropriate number of units of investment in the PIF and it increases as you get older.
• Monthly Service Fee of RM12 per month will be deducted from the units in your PIF.
• The fund management fee is based on the proportion of equities and fixed income of the unit funds. It is subject to the minimum charge of 1.0% up to maximum 1.5% of net asset value per annum.
• Surrender fee of RM100 or 10% of surrender value, whichever is lower, will be imposed upon full surrender of certificate.

Note: The imposed fees and charges may change from time to time with a three months’ notice.
 

• A wakalah fee (unallocated amount) is charged to your contributions before the remaining amount is allocated into your PIF. This amount is used to pay our expenses and direct distribution cost, including the commission payable to agent.

 

Certificate Year	Wakalah Fee For Takaful Contribution
	5 years Contribution Term	10 years Contribution Term	20 years Contribution Term / Full Pay
1	16%	30%	40%
2	16%	23%	40%
3	7%	13%	40%
4	7%	8%	20%
5	4%	7%	20%
6	-	7%	20%
7	-	3%	5%
8	-	3%	5%
9	-	3%	5%
10	-	3%	5%
11 & Above	-	-	0%

 

• Wakalah Fee for investment contribution and top-up contribution is 5%.
• Tabarru’ (Donations) – depends on your age, gender, health and occupation. The tabarru’ will be deducted monthly by cancelling the appropriate number of units of investment in the PIF and it increases as you get older.
• Monthly Service Fee of RM12 per month will be deducted from the units in your PIF.
• The fund management fee is based on the proportion of equities and fixed income of the unit funds. It is subject to the minimum charge of 1.0% up to maximum 1.5% of net asset value per annum.
• Surrender fee of RM100 or 10% of surrender value, whichever is lower, will be imposed upon full surrender of certificate.

Note: The imposed fees and charges may change from time to time with a three months’ notice.
 

Pre-existing illness and conditions means any medical conditions, which have been diagnosed or have required medical treatment prior to the commencement date of this takaful coverage, regardless of whether treatment was actually received.
 

AmBank account and credit card holders can log in to AmOnline to use this free service.

Serahan Wakalah Zakat Kepada UM Giving - RM20,000

Pre-existing illness and conditions means any medical conditions, which have been diagnosed or have required medical treatment prior to the commencement date of this takaful coverage, regardless of whether treatment was actually received.
 

• A wakalah fee (unallocated amount) is charged to your contributions before the remaining amount is allocated into your PIF. This amount is used to pay our expenses and direct distribution cost, including the commission payable to agent.

 

Certificate Year	Wakalah Fee For Takaful Contribution
	5 years Contribution Term	10 years Contribution Term	20 years Contribution Term / Full Pay
1	16%	30%	40%
2	16%	23%	40%
3	7%	13%	40%
4	7%	8%	20%
5	4%	7%	20%
6	-	7%	20%
7	-	3%	5%
8	-	3%	5%
9	-	3%	5%
10	-	3%	5%
11 & Above	-	-	0%

 

• Wakalah Fee for investment contribution and top-up contribution is 5%.
• Tabarru’ (Donations) – depends on your age, gender, health and occupation. The tabarru’ will be deducted monthly by cancelling the appropriate number of units of investment in the PIF and it increases as you get older.
• Monthly Service Fee of RM12 per month will be deducted from the units in your PIF.
• The fund management fee is based on the proportion of equities and fixed income of the unit funds. It is subject to the minimum charge of 1.0% up to maximum 1.5% of net asset value per annum.
• Surrender fee of RM100 or 10% of surrender value, whichever is lower, will be imposed upon full surrender of certificate.

Note: The imposed fees and charges may change from time to time with a three months’ notice.
 

While your certificate is still inforce, you are entitled to earn loyalty bonus in the form of increasing Basic Sum Covered by 2% of initial Basic Sum Covered every 2 certificate years starting from the end of second (2nd) certificate year until the end of 10th certificate year. The loyalty bonus will be accumulated to your Basic Sum Covered and the accumulated amount will paid in one lump sum upon death or TPD of the participant. In the event of accidental death, the Basic Sum Covered shall be paid corresponding to the Accidental Death Benefit, subject to terms and conditions.

However, this benefit will be ceased upon approved TPD claim or partial withdrawal have been made; whichever is earlier. Upon such event, no further loyalty bonus will be payable and your Basic Sum Covered will remain throughout the certificate term.

While your certificate is still inforce, you are entitled to earn loyalty bonus in the form of increasing Basic Sum Covered by 2% of initial Basic Sum Covered every 2 certificate years starting from the end of second (2nd) certificate year until the end of 10th certificate year. The loyalty bonus will be accumulated to your Basic Sum Covered and the accumulated amount will paid in one lump sum upon death or TPD of the participant. In the event of accidental death, the Basic Sum Covered shall be paid corresponding to the Accidental Death Benefit, subject to terms and conditions.

However, this benefit will be ceased upon approved TPD claim or partial withdrawal have been made; whichever is earlier. Upon such event, no further loyalty bonus will be payable and your Basic Sum Covered will remain throughout the certificate term.

The minimum partial withdrawal amount is RM1,000 and the minimum account value after partial withdrawal in the PIF is RM2,000.  The account value in PIF and basic sum covered will be reduced by the amount of the partial withdrawal.  If the basic sum covered after the partial withdrawal is less than the minimum sum covered of RM250,000, AmMetLife Takaful reserves the right to treat your withdrawal as full surrender.  Upon full surrender, the account value in PIF is payable and the certificate terminates.

You only need to answer our health questionnaires without undergo any medical examination.

The details of the charges or fees are as follows:

• Wakalah Fee: RM60 fixed wakalah plus 30% of contribution after nett of fixed wakalah.

• Tabarru: Tabarru’ amount is the contribution amount less Wakalah Fee. The tabarru’ amount will be allocated into Participants' Risk Fund (PRF).

Your annual contribution will depends on your attained age (next birthday), gender and plan that you choose. The contribution will increase according to your attained age (next birthday) at certificate anniversary. Please refer to Product Disclosure Sheet for the amount of contributions that you have to pay.

Since this plan is a pure protection plan, no cash value will be paid to you upon surrender or maturity.

You are required to pay the annual contribution throughout the certificate term.

You only need to answer our health questionnaires without undergo any medical examination.

You can track the unit prices that are published daily in our website.

The minimum partial withdrawal amount is RM1,000 and the minimum account value after partial withdrawal in the PIF is RM2,000. The account value in PIF and basic sum covered will be reduced by the amount of the partial withdrawal. If the basic sum covered after the partial withdrawal is less than the minimum sum covered of RM250,000, AmMetLife Takaful reserves the right to treat your withdrawal as full surrender. Upon full surrender, the account value in PIF is payable and the certificate terminates.

The minimum partial withdrawal amount is RM1,000 and the minimum account value after partial withdrawal in the PIF is RM2,000. The account value in PIF and basic sum covered will be reduced by the amount of the partial withdrawal. If the basic sum covered after the partial withdrawal is less than the minimum sum covered of RM250,000, AmMetLife Takaful reserves the right to treat your withdrawal as full surrender. Upon full surrender, the account value in PIF is payable and the certificate terminates.

You can track the unit prices that are published daily in our website.

Once a certificate has a unit balance going to zero for all funds, a grace period of thirty (30) days is given to the Certificate Holder to pay the contribution or top up the certificate.  In case the grace period ends, the certificate will lapse.  The Certificate Holder is allowed to reinstate the certificate and is subjected to the normal reinstatement rules and procedures applicable at that time.

You can track the unit prices that are published daily in our website.

Your coverage will take effect upon the successful application and payment of the first contribution. There is no waiting period for any claims related to accidents. For medical conditions not relating to accidents, an initial 30 days waiting period from the effective date of the plan coverage will apply. For specific illnesses, such as Hypertension, Cancers etc., the waiting period is 120 days.

The details of the charges or fees are as follows:

• Wakalah Fee: RM60 fixed wakalah plus 40% of contribution after nett of fixed wakalah.   

• Tabarru: Tabarru’ amount is the contribution amount less Wakalah Fee. The tabarru’ amount will be allocated into Participants' Risk Fund (PRF).

No, the certificate term is one year only.

You are required to pay the annual contribution during the certificate term.

You only need to answer our health questionnaires without undergo any medical examination.

This plan does not charge any co-takaful if you stay at your eligible room and board. However, if you stay at a higher room and board than your entitlement, you will need to bear the excess of room & board rate plus 20% of the other eligible benefits or expenses.

Once a certificate has a unit balance going to zero for all funds, a grace period of thirty (30) days is given to the Certificate Holder to pay the contribution or top up the certificate.  In case the grace period ends, the certificate will lapse.  The Certificate Holder is allowed to reinstate the certificate and is subjected to the normal reinstatement rules and procedures applicable at that time.

Once a certificate has a unit balance going to zero for all funds, a grace period of thirty (30) days is given to the Certificate Holder to pay the contribution or top up the certificate.  In case the grace period ends, the certificate will lapse.  The Certificate Holder is allowed to reinstate the certificate and is subjected to the normal reinstatement rules and procedures applicable at that time.

1. Wakalah

This plan applies wakalah (agency) concept, where all certificate holders appoint AmMetLife Takaful Berhad (AmMetLife Takaful) to act on behalf of them to invest and manage the Participant Risk Fund (PRF). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This plan applies tabarru’ concept, where all certificate holders agree to donate a specified portion from the contribution paid into the PRF for the purpose of mutual aid and assistance to all participants in times of misfortune.

3. Qardh

An interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

For specified illnesses (i.e heart attack, cancer, coronary artery by-pass surgery and other serious coronary artery disease) the coverage will only start 60 days from the commencement date. Whereas, critical illnesses other than specified illnesses shall commence 30 days from the commencement date.

1. Wakalah

This plan applies wakalah (agency) concept, where all certificate holders appoint AmMetLife Takaful Berhad (AmMetLife Takaful) to act on behalf of them to invest and manage the Participant Risk Fund (PRF). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This plan applies tabarru’ concept, where all certificate holders agree to donate a specified portion from the contribution paid into the PRF for the purpose of mutual aid and assistance to all participants in times of misfortune.

3. Qardh

An interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

Participants Risk Fund is made up of the tabarru’ which is a portion of your contributions, to assist you and the fellow participants in need, through the benefits they are entitled to i.e. we will pay your death or TPD benefit from this fund.

1. Wakalah

This plan applies wakalah (agency) concept, where all certificate holders appoint AmMetLife Takaful Berhad (AmMetLife Takaful) to act on behalf of them to invest and manage the Participant Risk Fund (PRF). AmMetLife Takaful is entitled to a wakalah fee for managing and investing the funds.

2. Tabarru’ 

This plan applies tabarru’ concept, where all certificate holders agree to donate a specified portion from the contribution paid into the PRF for the purpose of mutual aid and assistance to all participants in times of misfortune.

3. Qardh

An interest-free loan from AmMetLife Takaful in the event that the PRF is in deficit. The loan will be paid from the future surplus arising from the PRF.

Participants Risk Fund:
PRF is made up of the tabarru’ which is a portion of your contributions, to assist you and the fellow participants in need, through the benefits they are entitled to i.e. we will pay your eligible benefits from this fund.

Should there is any surplus arising from the PRF, it will be allocated back into the PRF.

Participants Risk Fund: PRF is made up of the tabarru’ which is a portion of your contributions, to assist you and the fellow participants in need, through the benefits they are entitled to i.e. we will pay your critical illness benefit from this fund.

Should there is any surplus arising from the PRF, it will be allocated back into the PRF.
 

Should there is any surplus arising from the PRF, it will be allocated back into the PRF.

Please refer to Product Disclosure Sheet which is available to be downloaded in the website for information on the exclusions applicable to the benefit under this plan.

Please refer Product Disclosure Sheet or Certificate Contract available to be downloaded in the website for information on the exclusions applicable to the benefits under this certificate.

You should contact our service provider, CompuMed at 03-2089 3818 or email to cpmd_callcentre@compumed.com.my who will assist you for the issuance of guarantee letter for cashless hospital admission at our panel hospital provided that the illness/accident is covered under this plan.

Please refer to Product Disclosure Sheet which is available to be downloaded in the website for information on the exclusions applicable to the benefit under this plan.

Normally, it takes up to 14 working days from the date when the full documents are received.

This plan will only start 30 days from the commencement date for illness other than specified illnesses. For specified illnesses, the waiting period is 120 days. This waiting period is not applicable for accidental causes.

Specific Illnesses means the following disabilities and its related complications, occurring within the first 120 days from the cover date:

1. Hypertension, diabetes mellitus and cardiovascular disease;
2. All tumours, cancers, cysts, nodules, polyps, stones of the urinary system and biliary system;
3. All ear, nose (including sinuses) and throat conditions;
4. All benefits will exclude the cost of transportation to the place of treatment.
5. Hernias, haemorrhoids, fistulae, hydrocele, varicocele;
6. Endometriosis including disease of the female reproduction system;
7. Vertebro-spinal disorders (including disc) and knee conditions.

This shall not be applicable after the first year of cover.

In the event of critical illness, we will pay the benefits to you directly.

Any claims payout will be made to you or your nominees via e-payment within 3 to 5 working days upon approval of the claim.

Yes, you will be covered under this plan if you travel or reside outside Malaysia for not more than 90 consecutive days.

If you seek treatment outside Malaysia, benefits shall be covered subject to the exclusions, limitations and conditions specified in the certificate and all benefits will be payable based on the official exchange rate ruling on the claims approval date and shall exclude the cost of transport to the place of treatment provided that;

1. You are traveling abroad for a reason other than for medical treatment, needs to be confined to a hospital outside of Malaysia as a consequence of a medical emergency; or
2. You, upon recommendation of a physician and has to be transferred to a Hospital outside of Malaysia due to the specialized nature of the treatment, aid, information or decision required can neither be rendered nor furnished nor taken in Malaysia.

Overseas treatment of a sickness, disease or injury which is diagnosed in Malaysia and non-emergency or chronic conditions where treatment can reasonably be postponed until return to Malaysia are excluded.

Please refer to Critical Illness Claim in the Claims Process here.

Reasonable and customary charges means medically necessary charges for medical care which is considered reasonable. We will adjust any hospital charges which in opinion of our medical officer is considered as excessive. Such charges should not exceed the general level of charges being made by the hospital of similar standing in the same locality where the charges are incurred, taking into consideration similar or comparable treatment, services or supplies to individual of the same sex and of comparable age for a similar illness, sickness, disease or Injury and in accordance with accepted medical standards and practice which could not have been omitted without adversely affecting the your medical condition.

You can refer to the list of panel hospitals administered under CompuMed.

You may be admitted into a non-panel hospital. Payment will be on reimbursement basis and you are required to submit the completed claim form together with the relevant supporting documents to us. The Hospital and Surgical claim form can be obtained from our corporate website.

Please click here for the claims guide.

Occupation class refers to your nature of work. Certain occupations have a higher risk of death, disablement, illness or injuries. Therefore, it is an important risk factors to be considered when assessing your application. Your occupational class may affect the contribution that you need to pay for this product.